Australia’s public services sector is quickly moving towards a more comprehensive attitude in regards to community engagement and public participation.

In particular, the planning and reporting of all public sector organisations’ community engagement activities is becoming more heavily scrutinised not only my communities themselves, but also by government authorities. The Victorian Auditor Generals Office (VAGO) "a better practice guide to public participation" document outlines a clearly defined framework for planning and reporting community engagement initiatives.

VAGO has developed this better practice guide in order to provide a high-level framework for agencies across the public sector to use when deciding how best to involve the public in government decision-making and implementation - and this is where CommGage can help.

By using the CommGage system, public sector organisations can be confident that their community engagement planning and reporting mechanisms follow best practice government expectations.